Learning platform
EN 
DE Training module
CASE
Coaching and Supporting Employees
This is how your managers learn to help employees help themselves and promote their problem-solving skills
2 days
Level 4
Objective
To use
Requests
FAQ
These soft skills are promoted:
Soft skills
Coping with stress
Soft skills
Developing employees
Soft skills
lead staff meetings
Soft skills
Solve conflicts
Soft skills
Coaching
With your employees, you have never hired just service providers…
…but people – with strengths, qualities and skills, but also with insecurities and limitations, professional and personal problems.
Do you want to help your managers deal with all these aspects?
This training is about how your managers can support employees in Coping with demands in a health-preserving manner, to find solutions in difficult situations and to further develop their skills.
Target group
management
Training Objectives
Reflect on how employees deal with problems
Position yourself as a contact person for employee concerns
Recognize problems among employees and deal with them appropriately
Consciously choose the type and degree of your own involvement in the solution
Fulfilling the duty of care as a manager
Prevent burnout
Provide help for self-help and development
Be able to conduct coaching conversations
To use
Their managers ensure that no employee feels left alone with worries and problems. Problems are more easily identified and addressed by the manager even if the employees do not address them themselves. The managers activate and promote problem-solving skills of the employees and thus support their development. Dissatisfaction and tendencies to quit can be noticed and discussed in good time. The employee’s personal bond with his or her manager and the company is strengthened.
These are the next steps
1
Step 1:
2
Step 2:
You describe to us your initial situation, your challenges and objectives.
3
Step 3:
4
Step 4:
We plan the implementation together.
We speak the
Language of the consultants
+49 8063 200920
iris@jansenacademy.biz
FAQ
Why is the CASE training particularly suitable for managers in the IT consulting industry?
The CASE – Coaching and Supporting Employees Training is specially designed for the IT consulting industry, as managers in this industry often work with highly specialized and technically skilled employees who require both technical and personal support. The training helps managers not only to to understand the professional challenges of their employees, but also their to recognize personal problems and deal with them effectivelyThis is especially important in the IT industry, where stress and burnout are common problems that need to be addressed proactively.
What specific techniques to support employees do managers learn in CASE training?
In CASE training, managers learn specific techniques to effectively support their employees. These include methods for reflection of your own handling of employee problems, Strategies for Positioning as a trustworthy contact, and techniques for early detection and appropriate response to problemsManagers also learn how to exercise their duty of care, prevent burnout and provide help for self-help. A special focus is on leading Coaching conversationsto activate employees’ problem-solving skills and promote their development.
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