Learning platform
EN 
DE Training module
COBA
Consulting Basics
3 days
Level 1
Objective
To use
Requests
FAQ
These soft skills are promoted:
Soft skills
Appear competent
Soft skills
To conduct customer meetings
Soft skills
Working together agilely
Soft skills
Give feedback
Make it easier for your employees to get started in consulting practice with this training!
Your consultants have specialist knowledge, but they do not always manage to be accepted by the customer? Especially when contacts react skeptically and block changes, Many consultants feel helplessAnd they don't really know how to deal with requests for changes from the customer that go beyond the agreed work packages. Should they reject the request or simply provide the additional service without charging for it? Neither is cheap. Consultants don't always find the right solution in the team straight away. the right way to get involved and to work together with all colleagues. This is completely normal – not just for young or not very experienced consultants.
Target group
Junior Consultants and Consultants.
Training Objectives
Deal appropriately with the expectations of the employer, customers and your own expectations
Know your own strengths and work together effectively and productively with different colleagues in the project
Build trust and give the customer the feeling that they are in good hands
Find contacts at the customer for good cooperation
Master even tricky conversation situations
Out of scope? Respond appropriately and professionally to the customer’s change requests
To use
Your consultants have understood their role, have a self-confident, trustworthy demeanorThis means you can charge your junior customers earlier and at a higher rate. Your consultants are more effective in their team workThey know how to reach out to their contacts at the customer and how to involve them, thereby making it easier to drive changes. This makes it easier to win over customers for standards. Overall, your projects will be more successful!
Your contact person
Harald Jansen
Phone: +49 8063 200920
E-mail: harald@jansenacademy.biz
3 days
Level 1
These are the next steps
If you are interested in our soft skill program for IT consultants, your path to us is very easy:
1
Step 1:
2
Step 2:
You describe to us your initial situation, your challenges and objectives.
3
Step 3:
4
Step 4:
We plan the implementation together.
We speak the
Language of the consultants
+49 8063 200920
training@jansenacademy.biz
FAQ
How can we ensure that our consultants really receive the current fundamentals of consulting with this module?
We are in constant communication with our customers. Based on the feedback from the participants and the discussions with their managers, This module has been continuously developed over 20 years.
How much experience do our consultants need to be able to participate in this training?
We recommend that consultants at least half a year of experience Since we work very practically in the COBA training, the learning effects are significantly higher. But also more experienced consultants and Career changers can benefit from this training!
These IT consultancies trust us:
