{"id":416,"date":"2024-06-10T15:07:28","date_gmt":"2024-06-10T13:07:28","guid":{"rendered":"https:\/\/kunden.weissblaumedia.de\/jansen\/?post_type=project&p=416"},"modified":"2024-11-28T16:09:41","modified_gmt":"2024-11-28T15:09:41","slug":"kundengespraeche-fuehren","status":"publish","type":"project","link":"https:\/\/jansenacademy.biz\/en\/project\/kundengespraeche-fuehren\/","title":{"rendered":"To conduct customer meetings"},"content":{"rendered":"

[et_pb_section fb_built=“1″ admin_label=“Header“ _builder_version=“4.23.1″ _module_preset=“default“ background_color=“#FFFFFF“ collapsed=“on“ global_colors_info=“{}“][et_pb_row _builder_version=“4.23.1″ _module_preset=“default“ custom_padding=“0px||0px||false|false“ locked=“off“ global_colors_info=“{}“ width_phone=“90%“ width_last_edited=“on|phone“][et_pb_column type=“4_4″ _builder_version=“4.23.1″ _module_preset=“default“ global_colors_info=“{}“][et_pb_button button_url=“https:\/\/jansenacademy.biz\/#softskills“ button_text=“Zur\u00fcck zur \u00dcbersicht“ _builder_version=“4.25.0″ _module_preset=“088034da-505b-4e0c-aa52-2dc46f6a5425″ button_text_size=“11px“ button_text_color=“#f5a318″ button_bg_color=“RGBA(255,255,255,0)“ button_border_color=“#f5a318″ button_font=“Montserrat|600||on|||||“ button_icon=“4||divi||400″ button_icon_placement=“left“ button_on_hover=“off“ transform_scale_last_edited=“off|desktop“ transform_translate_last_edited=“off|desktop“ transform_rotate_last_edited=“off|desktop“ transform_skew_last_edited=“off|desktop“ transform_origin_last_edited=“off|desktop“ transform_styles_last_edited=“off|desktop“ custom_padding=“|24px||24px|true|true“ global_colors_info=“{}“ transform_styles__hover_enabled=“on|hover“ transform_scale__hover_enabled=“on|hover“ transform_translate__hover_enabled=“on|desktop“ transform_rotate__hover_enabled=“on|desktop“ transform_skew__hover_enabled=“on|desktop“ transform_origin__hover_enabled=“on|desktop“ transform_scale__hover=“105%|105%“][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=“3_5,2_5″ use_custom_gutter=“on“ gutter_width=“2″ make_equal=“on“ custom_padding_last_edited=“on|phone“ _builder_version=“4.25.0″ _module_preset=“default“ custom_padding_tablet=““ custom_padding_phone=“||0px||false|false“ global_colors_info=“{}“ width_phone=“90%“ width_last_edited=“on|phone“][et_pb_column type=“3_5″ _builder_version=“4.23.1″ _module_preset=“default“ background_color=“gcid-de749df5-82d7-4bad-ba2b-a56855f698d2″ custom_padding=“40px|40px|40px|40px|true|true“ custom_padding_tablet=“30px|30px|30px|30px|true|true“ custom_padding_phone=“20px|20px|20px|20px|true|true“ custom_padding_last_edited=“on|desktop“ border_radii=“on|20px|20px|20px|20px“ global_colors_info=“{%22gcid-de749df5-82d7-4bad-ba2b-a56855f698d2%22:%91%22background_color%22%93}“][et_pb_text _builder_version=“4.27.0″ _module_preset=“_initial“ text_font=“–et_global_body_font|700||on|||||“ text_text_color=“#47757F“ text_letter_spacing=“1px“ text_line_height=“1.4em“ header_4_font=“Montserrat|700||on|||||“ header_4_text_color=“#47757f“ locked=“off“ global_colors_info=“{}“]<\/p>\n

Soft-Skills: Kunden F\u00fchren<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=“4.27.0″ _module_preset=“_initial“ header_font=“Montserrat|600|||||||“ header_text_color=“#47757f“ header_font_size=“50px“ header_line_height=“1.1em“ custom_margin=“||10px||false|false“ header_font_size_tablet=“40px“ header_font_size_phone=“28px“ header_font_size_last_edited=“on|phone“ global_colors_info=“{}“]<\/p>\n

Kundengespr\u00e4che f\u00fchren <\/span><\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=“4.27.0″ _module_preset=“8cfcc04b-95e2-40a8-aaec-150d8de995a3″ text_font=“Montserrat||||||||“ global_colors_info=“{}“]<\/p>\n

Wie Ihre Consultants erfolgreicher mit Ansprechpartnern \u201eaus dem Business\u201c kommunizieren k\u00f6nnen.<\/p>\n

[\/et_pb_text][et_pb_button button_url=“https:\/\/jansenacademy.biz\/project\/kundengespraeche-fuehren\/#mehr“ button_text=“Mehr erfahren“ _builder_version=“4.25.0″ _module_preset=“088034da-505b-4e0c-aa52-2dc46f6a5425″ button_font=“Montserrat|600||on|||||“ button_icon=“3||divi||400″ transform_scale_last_edited=“off|desktop“ transform_translate_last_edited=“off|desktop“ transform_rotate_last_edited=“off|desktop“ transform_skew_last_edited=“off|desktop“ transform_origin_last_edited=“off|desktop“ transform_styles_last_edited=“off|desktop“ custom_padding=“14px|24px|14px|24px|true|true“ locked=“off“ global_colors_info=“{}“ transform_styles__hover_enabled=“on|hover“ transform_scale__hover_enabled=“on|hover“ transform_translate__hover_enabled=“on|desktop“ transform_rotate__hover_enabled=“on|desktop“ transform_skew__hover_enabled=“on|desktop“ transform_origin__hover_enabled=“on|desktop“ transform_scale__hover=“105%|105%“][\/et_pb_button][\/et_pb_column][et_pb_column type=“2_5″ _builder_version=“4.25.0″ _module_preset=“default“ background_image=“https:\/\/jansenacademy.biz\/wp-content\/uploads\/2023\/10\/kirsche.jpg“ background_size=“contain“ background_last_edited=“on|phone“ background_position_tablet=“top_center“ background_position_phone=“center“ border_radii=“on|20px|20px|20px|20px“ global_colors_info=“{}“][et_pb_divider show_divider=“off“ _builder_version=“4.23.1″ _module_preset=“default“ height_tablet=“40vw“ height_phone=“75vw“ height_last_edited=“on|desktop“ locked=“off“ global_colors_info=“{}“][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=“1″ _builder_version=“4.23.1″ _module_preset=“default“ use_background_color_gradient=“on“ background_color_gradient_direction=“90deg“ background_color_gradient_stops=“#f5a317 0%|#f5a317 35%|#f2f2f2 35%|#f2f2f2 100%“ background_color_tablet=“#f2f2f2″ background_last_edited=“on|phone“ background_enable_color_tablet=“on“ use_background_color_gradient_tablet=“off“ global_colors_info=“{}“][et_pb_row column_structure=“1_3,2_3″ custom_padding_last_edited=“on|phone“ _builder_version=“4.25.0″ _module_preset=“default“ custom_padding_tablet=““ custom_padding_phone=“0px||0px||false|false“ global_colors_info=“{}“ width_phone=“90%“ width_last_edited=“on|phone“][et_pb_column type=“1_3″ _builder_version=“4.23.1″ _module_preset=“default“ background_color=“RGBA(255,255,255,0)“ custom_padding=“||||false|false“ border_radii=“on|20px|20px|20px|20px“ global_colors_info=“{}“][et_pb_image src=“https:\/\/jansenacademy.biz\/wp-content\/uploads\/2024\/05\/kundengespraech.jpg“ title_text=“kundengespraech“ _builder_version=“4.25.0″ _module_preset=“default“ border_radii=“on|20px|20px|20px|20px“ global_colors_info=“{}“][\/et_pb_image][\/et_pb_column][et_pb_column type=“2_3″ _builder_version=“4.23.1″ _module_preset=“default“ global_colors_info=“{}“][et_pb_text content_tablet=“<\/p>\n

Gespr\u00e4che mit Fachbereichen
\nsind h\u00e4ufig ineffektiv<\/h2>\n

“ content_phone=“<\/p>\n

Gespr\u00e4che mit Fachbereichen sind h\u00e4ufig ineffektiv<\/h2>\n

“ content_last_edited=“on|phone“ _builder_version=“4.27.0″ _module_preset=“94375835-1177-437e-993f-c74d5e8bab09″ text_font=“Montserrat||||||||“ text_text_color=“#FFFFFF“ header_font_size=“25px“ header_2_font=“Montserrat|600|||||||“ header_2_text_color=“#47757F“ header_2_font_size=“35px“ header_2_line_height=“1.3em“ header_font_size_tablet=“25px“ header_font_size_phone=“20px“ header_font_size_last_edited=“on|phone“ header_2_font_size_tablet=“30px“ header_2_font_size_phone=“23px“ header_2_font_size_last_edited=“on|phone“ global_colors_info=“{}“]<\/p>\n

Gespr\u00e4che mit Fachbereichen
\nsind h\u00e4ufig ineffektiv<\/h2>\n

[\/et_pb_text][et_pb_blurb use_icon=“on“ font_icon=“||fa||900″ icon_placement=“left“ image_icon_width=“80px“ content_max_width=“838px“ image_icon_width_tablet=“60px“ image_icon_width_phone=“60px“ image_icon_width_last_edited=“on|tablet“ _builder_version=“4.27.0″ _module_preset=“default“ header_level=“h3″ header_font=“Montserrat|600|||||||“ header_font_size=“25px“ body_font=“Montserrat||||||||“ body_font_size=“17px“ body_line_height=“1.6em“ body_font_size_tablet=“16px“ body_font_size_phone=“15px“ body_font_size_last_edited=“on|phone“ global_colors_info=“{}“]<\/p>\n

Denken Sie als F\u00fchrungskraft oder HR-Manager:in nicht auch h\u00e4ufig, dass Ihre Berater:innen zu viel reden in einem Kundengespr\u00e4ch? K\u00f6nnen Sie sich vorstellen, dass Ihre Kunden h\u00e4ufig ganz verschreckt sind vor lauter Technik und Fachbegriffen?<\/p>\n

Viele Consultants neigen dazu, den Gespr\u00e4chspartner mit Informationen regelrecht zu \u00fcbersch\u00fctten. Dadurch wird die Chance vertan, eine gute Beziehung mit dem Ansprechpartner aufzubauen, wichtige Informationen \u00fcber ihn zu erhalten und dadurch deutlich bessere Ergebnisse zu erzielen.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=“1″ _builder_version=“4.23.1″ _module_preset=“default“ background_color=“#FFFFFF“ global_colors_info=“{}“][et_pb_row column_structure=“1_2,1_2″ make_equal=“on“ custom_padding_last_edited=“on|phone“ module_id=“mehr“ _builder_version=“4.27.0″ _module_preset=“default“ custom_padding=“||||false|false“ custom_padding_tablet=“||||false|false“ custom_padding_phone=“0px||||false|false“ global_colors_info=“{}“ width_phone=“90%“ width_last_edited=“on|phone“][et_pb_column type=“1_2″ _builder_version=“4.27.0″ _module_preset=“default“ custom_css_main_element=“margin:auto“ global_colors_info=“{}“][et_pb_text _builder_version=“4.25.0″ _module_preset=“_initial“ text_font=“Montserrat||||||||“ text_text_color=“#FFFFFF“ header_font_size=“25px“ header_2_font=“Montserrat|600|||||||“ header_2_text_color=“#47757F“ header_2_font_size=“35px“ header_2_line_height=“1.3em“ custom_margin=“||0px||false|false“ header_font_size_tablet=“25px“ header_font_size_phone=“20px“ header_font_size_last_edited=“on|phone“ header_2_font_size_tablet=“30px“ header_2_font_size_phone=“23px“ header_2_font_size_last_edited=“on|phone“ global_colors_info=“{}“]<\/p>\n

Rollenverst\u00e4ndnis anpassen<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=“4.27.0″ _module_preset=“_initial“ text_font=“Montserrat||||||||“ text_font_size=“17px“ text_line_height=“1.6em“ header_3_font=“Montserrat|600|||||||“ header_3_font_size=“23px“ custom_padding=“||||false|false“ text_font_size_tablet=“16px“ text_font_size_phone=“15px“ text_font_size_last_edited=“on|phone“ global_colors_info=“{}“]<\/p>\n

Die Ursache liegt oft darin, dass Ihre Consultants sich h\u00e4ufig eher als Experten verstehen. Dieses Selbstverst\u00e4ndnis f\u00fchrt h\u00e4ufig dazu, dass sie in Kundengespr\u00e4chen eher darauf fokussieren, eine schnelle Antwort geben zu k\u00f6nnen, als noch einmal Situation und Ziele mit dem Kunden zu beleuchten. Wir zeigen Ihren Consultants, wie sie eine gute Beraterhaltung einnehmen<\/strong> k\u00f6nnen, um den Kunden effektiv zu f\u00fchren.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=“1_2″ _builder_version=“4.23.1″ _module_preset=“default“ global_colors_info=“{}“][et_pb_image src=“https:\/\/jansenacademy.biz\/wp-content\/uploads\/2024\/05\/berater-kunde.jpg“ title_text=“berater-kunde“ _builder_version=“4.27.0″ _module_preset=“default“ custom_padding_tablet=“30px||||false|false“ custom_padding_phone=“30px||||false|false“ custom_padding_last_edited=“on|tablet“ border_radii=“on|20px|20px|20px|20px“ global_colors_info=“{}“][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=“1_2,1_2″ make_equal=“on“ custom_padding_last_edited=“on|tablet“ _builder_version=“4.27.0″ _module_preset=“default“ custom_padding=“||||false|false“ custom_padding_tablet=“||0px||false|false“ custom_padding_phone=“||0px||false|false“ global_colors_info=“{}“ custom_css_main_element_last_edited=“on|phone“ custom_css_main_element_tablet=“display: flex; flex-wrap: wrap;“ custom_css_main_element_phone=“display: flex; flex-wrap: wrap;“ width_phone=“90%“ width_last_edited=“on|phone“][et_pb_column type=“1_2″ _builder_version=“4.25.0″ _module_preset=“default“ custom_css_main_element=“order:2; “ global_colors_info=“{}“][et_pb_image src=“https:\/\/jansenacademy.biz\/wp-content\/uploads\/2024\/05\/kunde-im-focus.jpg“ title_text=“kunde-im-focus“ _builder_version=“4.25.0″ _module_preset=“default“ custom_padding_tablet=“30px||||false|false“ custom_padding_phone=“30px||||false|false“ custom_padding_last_edited=“on|phone“ border_radii=“on|20px|20px|20px|20px“ global_colors_info=“{}“][\/et_pb_image][\/et_pb_column][et_pb_column type=“1_2″ _builder_version=“4.27.0″ _module_preset=“default“ custom_css_main_element=“order:1; margin:auto“ global_colors_info=“{}“][et_pb_text _builder_version=“4.25.0″ _module_preset=“_initial“ text_font=“Montserrat||||||||“ text_text_color=“#FFFFFF“ header_font_size=“25px“ header_2_font=“Montserrat|600|||||||“ header_2_text_color=“#47757F“ header_2_font_size=“35px“ header_2_line_height=“1.3em“ custom_margin=“||0px||false|false“ header_font_size_tablet=“25px“ header_font_size_phone=“20px“ header_font_size_last_edited=“on|phone“ header_2_font_size_tablet=“30px“ header_2_font_size_phone=“23px“ header_2_font_size_last_edited=“on|phone“ global_colors_info=“{}“]<\/p>\n

Vorbereitung radikal auf den Kunden ausrichten <\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=“4.27.0″ _module_preset=“_initial“ text_font=“Montserrat||||||||“ text_font_size=“17px“ text_line_height=“1.6em“ header_3_font=“Montserrat|600|||||||“ header_3_font_size=“23px“ custom_padding=“||||false|false“ text_font_size_tablet=“16px“ text_font_size_phone=“15px“ text_font_size_last_edited=“on|phone“ global_colors_info=“{}“]<\/p>\n

Dazu geh\u00f6rt, dass sich die Berater:innen im Vorfeld nicht auf jedes technische und fachliche Detail vorbereiten, sondern sich eher \u00fcberlegen, was der Anlass und der Zweck des Gespr\u00e4ches ist und was Sie von Ihrem Ansprechpartner erfahren wollen<\/strong>, um ihn gut beraten zu k\u00f6nnen. Ferner sollten Sie sich so gut wie irgend m\u00f6glich im Vorfeld \u00fcber den Ansprechpartner informieren<\/strong> und sich \u00fcberlegen, was Sie tun sollten, damit das Gespr\u00e4ch nicht nur f\u00fcr Ihre Consultants, sondern auch f\u00fcr den Gespr\u00e4chspartner auf Kundenseite ein Erfolg wird.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=“1_2,1_2″ make_equal=“on“ custom_padding_last_edited=“on|phone“ _builder_version=“4.27.0″ _module_preset=“default“ custom_padding=“||||false|false“ custom_padding_tablet=“||||false|false“ custom_padding_phone=“||0px||false|false“ global_colors_info=“{}“ width_phone=“90%“ width_last_edited=“on|phone“][et_pb_column type=“1_2″ _builder_version=“4.27.0″ _module_preset=“default“ custom_css_main_element=“margin:auto“ global_colors_info=“{}“][et_pb_text _builder_version=“4.25.0″ _module_preset=“_initial“ text_font=“Montserrat||||||||“ text_text_color=“#FFFFFF“ header_font_size=“25px“ header_2_font=“Montserrat|600|||||||“ header_2_text_color=“#47757F“ header_2_font_size=“35px“ header_2_line_height=“1.3em“ custom_margin=“||0px||false|false“ header_font_size_tablet=“25px“ header_font_size_phone=“20px“ header_font_size_last_edited=“on|phone“ header_2_font_size_tablet=“30px“ header_2_font_size_phone=“23px“ header_2_font_size_last_edited=“on|phone“ global_colors_info=“{}“]<\/p>\n

Die richtigen Gespr\u00e4chstechniken beherrschen<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=“4.27.0″ _module_preset=“_initial“ text_font=“Montserrat||||||||“ text_font_size=“17px“ text_line_height=“1.6em“ header_3_font=“Montserrat|600|||||||“ header_3_font_size=“23px“ custom_padding=“||||false|false“ text_font_size_tablet=“16px“ text_font_size_phone=“15px“ text_font_size_last_edited=“on|phone“ global_colors_info=“{}“]<\/p>\n

Ihre Berater:innen sollten eine Neugier f\u00fcr den Kunden entwickeln und dem Kunden zeigen, dass Sie sich wirklich f\u00fcr ihn in seiner Rolle interessieren! Dazu sollten Consultants, wenn m\u00f6glich, mit einem Smalltalk beginnen<\/strong> und danach mit offenen fachlichen Fragen<\/strong> das Gespr\u00e4ch weiterf\u00fchren.<\/p>\n

Entsprechend dem Anlass und dem Zweck des Gespr\u00e4chs sollten sie in der Lage sein, Themenfelder wie Prozesse und zentrale Herausforderungen gezielt anzusprechen und durch aktives Zuh\u00f6ren ein sinnvolles Gespr\u00e4ch f\u00fchren. Hierbei sollten Ihre Berater auf Schl\u00fcsselw\u00f6rter<\/strong> achten und bei Bedarf Kl\u00e4rungs- und Konkretisierungsfragen stellen, um zu einem tiefgreifenden Verst\u00e4ndnis des Gesagten zu gelangen. Es ist hilfreich, wenn Ihr Consultant von Zeit zu Zeit wiederholt, was er vom Kunden verstanden hat. Zudem ist es ratsam, w\u00e4hrend des Gespr\u00e4chs Notizen<\/strong> zu machen, vorzugsweise in Stichpunkten. Dies hilft nicht nur dabei, das Gespr\u00e4ch nachzuvollziehen und darauf zur\u00fcckzugreifen und die besprochenen Themen gegebenenfalls zu vertiefen.<\/p>\n

[\/et_pb_text][et_pb_button button_url=“https:\/\/jansenacademy.biz\/training-anfragen\/“ button_text=“Training anfragen“ _builder_version=“4.27.0″ _module_preset=“088034da-505b-4e0c-aa52-2dc46f6a5425″ button_font=“Montserrat|600||on|||||“ transform_scale_last_edited=“off|desktop“ transform_translate_last_edited=“off|desktop“ transform_rotate_last_edited=“off|desktop“ transform_skew_last_edited=“off|desktop“ transform_origin_last_edited=“off|desktop“ transform_styles_last_edited=“off|desktop“ custom_padding=“14px|24px|14px|24px|true|true“ locked=“off“ global_colors_info=“{}“ transform_styles__hover_enabled=“on|hover“ transform_scale__hover_enabled=“on|hover“ transform_translate__hover_enabled=“on|desktop“ transform_rotate__hover_enabled=“on|desktop“ transform_skew__hover_enabled=“on|desktop“ transform_origin__hover_enabled=“on|desktop“ transform_scale__hover=“105%|105%“][\/et_pb_button][\/et_pb_column][et_pb_column type=“1_2″ _builder_version=“4.23.1″ _module_preset=“default“ global_colors_info=“{}“][et_pb_image src=“https:\/\/jansenacademy.biz\/wp-content\/uploads\/2024\/05\/gespraechstechnik.jpg“ title_text=“gespraechstechnik“ _builder_version=“4.25.0″ _module_preset=“default“ custom_padding_tablet=“30px||||false|false“ custom_padding_phone=“30px||||false|false“ custom_padding_last_edited=“on|tablet“ border_radii=“on|20px|20px|20px|20px“ global_colors_info=“{}“][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=“1″ module_id=“mehr“ _builder_version=“4.23.1″ _module_preset=“default“ use_background_color_gradient=“on“ background_color_gradient_direction=“270deg“ background_color_gradient_stops=“#f5a317 0%|#f5a317 35%|#f2f2f2 35%|#f2f2f2 100%“ background_color_tablet=“#f2f2f2″ background_last_edited=“on|phone“ background_enable_color_tablet=“on“ use_background_color_gradient_tablet=“off“ global_colors_info=“{}“][et_pb_row column_structure=“2_3,1_3″ custom_padding_last_edited=“on|phone“ _builder_version=“4.25.0″ _module_preset=“default“ custom_padding_tablet=““ custom_padding_phone=“0px||0px||false|false“ global_colors_info=“{}“ width_phone=“90%“ width_last_edited=“on|phone“][et_pb_column type=“2_3″ _builder_version=“4.23.1″ _module_preset=“default“ global_colors_info=“{}“][et_pb_blurb title=“Was wir dazu beitragen k\u00f6nnen:“ use_icon=“on“ font_icon=“||divi||400″ icon_placement=“left“ content_max_width=“100%“ _builder_version=“4.27.0″ _module_preset=“default“ header_level=“h3″ header_font=“Montserrat|600|||||||“ header_text_color=“#47757F“ header_font_size=“23px“ header_line_height=“1.3em“ body_font=“Montserrat||||||||“ body_font_size=“17px“ body_line_height=“1.6em“ header_font_size_tablet=“23px“ header_font_size_phone=“21px“ header_font_size_last_edited=“on|phone“ body_font_size_tablet=“16px“ body_font_size_phone=“15px“ body_font_size_last_edited=“on|desktop“ global_colors_info=“{}“]<\/p>\n

Wir arbeiten mit Ihren Mitarbeitern an einer professionellen Beraterhaltung<\/strong> und statten sie mit den notwendigen Skills aus, um effektive und nachhaltige Gespr\u00e4che mit Usern, Key-Usern, Process-Ownern, Gesch\u00e4ftsf\u00fchrern, Vorstandsmitgliedern und Kunden in anderen Rollen f\u00fchren zu k\u00f6nnen.<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=“Wie Sie als Beratungshaus davon profitieren k\u00f6nnen:“ use_icon=“on“ font_icon=“||divi||400″ icon_placement=“left“ content_max_width=“100%“ _builder_version=“4.27.0″ _module_preset=“default“ header_level=“h3″ header_font=“Montserrat|600|||||||“ header_text_color=“#47757F“ header_font_size=“23px“ header_line_height=“1.3em“ body_font=“Montserrat||||||||“ body_font_size=“17px“ body_line_height=“1.6em“ header_font_size_tablet=“23px“ header_font_size_phone=“21px“ header_font_size_last_edited=“on|phone“ body_font_size_tablet=“16px“ body_font_size_phone=“15px“ body_font_size_last_edited=“on|desktop“ global_colors_info=“{}“]<\/p>\n

Wenn es Ihren Consultants besser gelingt, ziel- und partnerorientiert rollengerechte und individuelle Kundengespr\u00e4che<\/strong> zu f\u00fchren, wird sich die Beziehung zu den Ansprechpartnern deutlich verbessern. Sie werden mehr \u00fcber den Kunden erfahren und eine deutlich bessere Unterst\u00fctzung erhalten. Darauf basierende L\u00f6sungsans\u00e4tze und Ideen Ihrer Consultants werden deutlich mehr gew\u00fcrdigt. Dadurch kommen Ihre Projekte z\u00fcgiger voran, Sie k\u00f6nnen eine h\u00f6here Kundenzufriedenheit<\/strong> erzielen, Zusatzgesch\u00e4fte generieren und die Wahrscheinlichkeit f\u00fcr einen erfolgreichen Projektabschluss erh\u00f6hen.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=“1_3″ _builder_version=“4.23.1″ _module_preset=“default“ background_color=“RGBA(255,255,255,0)“ custom_padding=“||||false|false“ border_radii=“on|20px|20px|20px|20px“ global_colors_info=“{}“][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=“1″ module_id=“weiterbildung“ _builder_version=“4.23.1″ _module_preset=“default“ background_color=“#FFFFFF“ global_colors_info=“{}“][et_pb_row custom_padding_last_edited=“on|phone“ module_id=“training“ _builder_version=“4.25.0″ _module_preset=“default“ custom_padding_tablet=““ custom_padding_phone=“0px||||false|false“ global_colors_info=“{}“ width_phone=“90%“ width_last_edited=“on|phone“][et_pb_column type=“4_4″ _builder_version=“4.23.1″ _module_preset=“default“ global_colors_info=“{}“][et_pb_text _builder_version=“4.27.0″ _module_preset=“_initial“ text_font=“–et_global_body_font|700||on|||||“ text_text_color=“#47757F“ text_letter_spacing=“1px“ text_line_height=“1.4em“ header_4_font=“Montserrat|700||on|||||“ header_4_text_color=“#47757f“ custom_margin=“||10px||false|false“ locked=“off“ global_colors_info=“{}“]<\/p>\n

Trainingsmodule<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=“4.23.1″ _module_preset=“_initial“ header_font_size=“25px“ header_2_font=“Montserrat|600|||||||“ header_2_text_color=“#47757F“ header_2_font_size=“35px“ header_2_line_height=“1.3em“ header_font_size_tablet=“25px“ header_font_size_phone=“20px“ header_font_size_last_edited=“on|phone“ header_2_font_size_tablet=“30px“ header_2_font_size_phone=“23px“ header_2_font_size_last_edited=“on|phone“ global_colors_info=“{}“]<\/p>\n

Fragen Sie jetzt an:<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=“1_4,1_4,1_4,1_4″ use_custom_gutter=“on“ gutter_width=“2″ make_equal=“on“ custom_padding_last_edited=“on|phone“ _builder_version=“4.27.0″ _module_preset=“default“ custom_padding_tablet=““ custom_padding_phone=“0px||||false|false“ locked=“off“ global_colors_info=“{}“ width_phone=“90%“ width_last_edited=“on|phone“][et_pb_column type=“1_4″ _builder_version=“4.27.0″ _module_preset=“default“ background_color=“#F2F2F2″ custom_padding=“30px||90px||false|true“ custom_padding_tablet=“||30px||false|true“ custom_padding_phone=“||30px||false|true“ custom_padding_last_edited=“on|tablet“ border_radii=“on|20px|20px|20px|20px“ global_colors_info=“{}“][et_pb_text _builder_version=“4.27.0″ _module_preset=“_initial“ text_font=“–et_global_body_font|700||on|||||“ text_text_color=“#47757F“ text_letter_spacing=“1px“ text_line_height=“1.4em“ header_4_font=“Montserrat|700||on|||||“ header_4_text_color=“#47757f“ custom_padding=“|30px||30px|false|true“ global_colors_info=“{}“]<\/p>\n

COBA<\/p>\n

[\/et_pb_text][et_pb_image src=“https:\/\/jansenacademy.biz\/wp-content\/uploads\/2024\/07\/coba-uebersicht.jpg“ title_text=“coba-uebersicht“ _builder_version=“4.26.0″ _module_preset=“default“ global_colors_info=“{}“][\/et_pb_image][et_pb_text _builder_version=“4.27.0″ _module_preset=“_initial“ text_font=“Montserrat||||||||“ text_font_size=“17px“ text_line_height=“1.6em“ header_font_size=“23px“ header_3_font=“Montserrat|600|||||||“ header_3_font_size=“23px“ header_3_line_height=“1.3em“ custom_padding=“|30px||30px|false|true“ text_font_size_tablet=“16px“ text_font_size_phone=“15px“ text_font_size_last_edited=“on|desktop“ header_3_font_size_tablet=“23px“ header_3_font_size_phone=“20px“ header_3_font_size_last_edited=“on|phone“ global_colors_info=“{}“]<\/p>\n

Consulting Basics<\/h3>\n

Wie Ihre Consultants vom ersten Tag an das Vertrauen des Kunden gewinnen \u2013 und als wertvolle Teamplayer agieren.<\/p>\n

[\/et_pb_text][et_pb_blurb title=“3 Tage“ use_icon=“on“ font_icon=“||fa||400″ icon_placement=“left“ image_icon_width=“20px“ _builder_version=“4.23.1″ _module_preset=“default“ header_font_size=“17px“ custom_margin=“||15px||false|false“ custom_padding=“|30px||30px|false|true“ global_colors_info=“{}“][\/et_pb_blurb][et_pb_blurb title=“Level 1″ use_icon=“on“ font_icon=“||fa||900″ icon_placement=“left“ image_icon_width=“20px“ _builder_version=“4.23.1″ _module_preset=“default“ header_font_size=“17px“ custom_padding=“|30px||30px|false|true“ global_colors_info=“{}“][\/et_pb_blurb][et_pb_button button_url=“https:\/\/jansenacademy.biz\/module-consulting\/coba-consulting-basics\/“ button_text=“Mehr erfahren“ _builder_version=“4.25.0″ _module_preset=“088034da-505b-4e0c-aa52-2dc46f6a5425″ button_font=“Montserrat|600||on|||||“ transform_scale_last_edited=“off|desktop“ transform_translate_last_edited=“off|desktop“ transform_rotate_last_edited=“off|desktop“ transform_skew_last_edited=“off|desktop“ transform_origin_last_edited=“off|desktop“ transform_styles_last_edited=“off|desktop“ positioning=“absolute“ position_origin_a=“bottom_left“ vertical_offset=“30px“ horizontal_offset=“0px“ position_origin_a_tablet=“bottom_left“ position_origin_a_phone=“bottom_left“ position_origin_a_last_edited=“on|tablet“ position_origin_f_tablet=““ position_origin_f_phone=““ position_origin_f_last_edited=“on|desktop“ position_origin_r_tablet=““ position_origin_r_phone=““ position_origin_r_last_edited=“on|desktop“ custom_margin=“|30px||30px|false|true“ custom_padding=“14px|24px|14px|24px|true|true“ positioning_tablet=“none“ positioning_phone=“none“ positioning_last_edited=“on|desktop“ locked=“off“ global_colors_info=“{}“ transform_styles__hover_enabled=“on|hover“ transform_scale__hover_enabled=“on|hover“ transform_translate__hover_enabled=“on|desktop“ transform_rotate__hover_enabled=“on|desktop“ transform_skew__hover_enabled=“on|desktop“ transform_origin__hover_enabled=“on|desktop“ transform_scale__hover=“105%|105%“][\/et_pb_button][\/et_pb_column][et_pb_column type=“1_4″ _builder_version=“4.23.1″ _module_preset=“default“ background_color=“#F2F2F2″ custom_padding=“30px||90px||false|true“ custom_padding_tablet=“||30px||false|true“ custom_padding_phone=“||30px||false|true“ custom_padding_last_edited=“on|tablet“ border_radii=“on|20px|20px|20px|20px“ global_colors_info=“{}“][et_pb_text _builder_version=“4.27.0″ _module_preset=“_initial“ text_font=“–et_global_body_font|700||on|||||“ text_text_color=“#47757F“ text_letter_spacing=“1px“ text_line_height=“1.4em“ header_4_font=“Montserrat|700||on|||||“ header_4_text_color=“#47757f“ custom_padding=“|30px||30px|false|true“ global_colors_info=“{}“]<\/p>\n

SELL<\/p>\n

[\/et_pb_text][et_pb_image src=“https:\/\/jansenacademy.biz\/wp-content\/uploads\/2024\/07\/sell-uebersicht.jpg“ title_text=“sell-uebersicht“ _builder_version=“4.26.0″ _module_preset=“default“ locked=“off“ global_colors_info=“{}“][\/et_pb_image][et_pb_text _builder_version=“4.26.0″ _module_preset=“_initial“ text_font=“Montserrat||||||||“ text_font_size=“17px“ text_line_height=“1.6em“ header_3_font=“Montserrat|600|||||||“ header_3_font_size=“23px“ header_3_line_height=“1.3em“ custom_padding=“|30px||30px|false|true“ text_font_size_tablet=“16px“ text_font_size_phone=“15px“ text_font_size_last_edited=“on|desktop“ header_3_font_size_tablet=“23px“ header_3_font_size_phone=“20px“ header_3_font_size_last_edited=“on|phone“ global_colors_info=“{}“]<\/p>\n

Selling to Executive Levels<\/h3>\n

In komplexen Sales-Prozessen alle Entscheider einbinden und mit Value Selling gewinnen.<\/span>[\/et_pb_text][et_pb_blurb title=“3 Tage“ use_icon=“on“ font_icon=“||fa||400″ icon_placement=“left“ image_icon_width=“20px“ _builder_version=“4.27.0″ _module_preset=“default“ header_font_size=“17px“ custom_margin=“||15px||false|false“ custom_padding=“|30px||30px|false|true“ global_colors_info=“{}“][\/et_pb_blurb][et_pb_blurb title=“Level 3″ use_icon=“on“ font_icon=“||fa||900″ icon_placement=“left“ image_icon_width=“20px“ _builder_version=“4.25.0″ _module_preset=“default“ header_font_size=“17px“ custom_padding=“|30px||30px|false|true“ global_colors_info=“{}“][\/et_pb_blurb][et_pb_button button_url=“https:\/\/jansenacademy.biz\/module-consulting\/sell-selling-to-executive-levels\/“ button_text=“Mehr erfahren“ _builder_version=“4.25.0″ _module_preset=“088034da-505b-4e0c-aa52-2dc46f6a5425″ button_font=“Montserrat|600||on|||||“ transform_scale_last_edited=“off|desktop“ transform_translate_last_edited=“off|desktop“ transform_rotate_last_edited=“off|desktop“ transform_skew_last_edited=“off|desktop“ transform_origin_last_edited=“off|desktop“ transform_styles_last_edited=“off|desktop“ positioning=“absolute“ position_origin_a=“bottom_left“ vertical_offset=“30px“ horizontal_offset=“0px“ position_origin_a_tablet=“bottom_left“ position_origin_a_phone=“bottom_left“ position_origin_a_last_edited=“on|tablet“ position_origin_f_tablet=““ position_origin_f_phone=““ position_origin_f_last_edited=“on|desktop“ position_origin_r_tablet=““ position_origin_r_phone=““ position_origin_r_last_edited=“on|desktop“ custom_margin=“|30px||30px|false|true“ custom_padding=“14px|24px|14px|24px|true|true“ positioning_tablet=“none“ positioning_phone=“none“ positioning_last_edited=“on|desktop“ locked=“off“ global_colors_info=“{}“ transform_styles__hover_enabled=“on|hover“ transform_scale__hover_enabled=“on|hover“ transform_translate__hover_enabled=“on|desktop“ transform_rotate__hover_enabled=“on|desktop“ transform_skew__hover_enabled=“on|desktop“ transform_origin__hover_enabled=“on|desktop“ transform_scale__hover=“105%|105%“][\/et_pb_button][\/et_pb_column][et_pb_column type=“1_4″ _builder_version=“4.23.1″ _module_preset=“default“ background_color=“#F2F2F2″ custom_padding=“30px||90px||false|true“ custom_padding_tablet=“||30px||false|true“ custom_padding_phone=“||30px||false|true“ custom_padding_last_edited=“on|tablet“ border_radii=“on|20px|20px|20px|20px“ global_colors_info=“{}“][et_pb_text _builder_version=“4.27.0″ _module_preset=“_initial“ text_font=“–et_global_body_font|700||on|||||“ text_text_color=“#47757F“ text_letter_spacing=“1px“ text_line_height=“1.4em“ header_4_font=“Montserrat|700||on|||||“ header_4_text_color=“#47757f“ custom_padding=“|30px||30px|false|true“ global_colors_info=“{}“]<\/p>\n

SOCO<\/p>\n

[\/et_pb_text][et_pb_image src=“https:\/\/jansenacademy.biz\/wp-content\/uploads\/2024\/07\/soco-uebersicht.jpg“ title_text=“soco-uebersicht“ _builder_version=“4.26.0″ _module_preset=“default“ global_colors_info=“{}“][\/et_pb_image][et_pb_text _builder_version=“4.27.0″ _module_preset=“_initial“ text_font=“Montserrat||||||||“ text_font_size=“17px“ text_line_height=“1.6em“ header_3_font=“Montserrat|600|||||||“ header_3_font_size=“23px“ header_3_line_height=“1.3em“ custom_padding=“|30px||30px|false|true“ text_font_size_tablet=“16px“ text_font_size_phone=“15px“ text_font_size_last_edited=“on|desktop“ header_3_font_size_tablet=“23px“ header_3_font_size_phone=“20px“ header_3_font_size_last_edited=“on|phone“ global_colors_info=“{}“]<\/p>\n

Solution Placement as a Consultant<\/h3>\n

Passgenau den spezifischen Nutzen herausarbeiten \u2013 so begeistern Ihre Consultants Kunden f\u00fcr innovative L\u00f6sungen.<\/span>[\/et_pb_text][et_pb_blurb title=“3 Tage“ use_icon=“on“ font_icon=“||fa||400″ icon_placement=“left“ image_icon_width=“20px“ _builder_version=“4.27.0″ _module_preset=“default“ header_font_size=“17px“ custom_margin=“||15px||false|false“ custom_padding=“|30px||30px|false|true“ global_colors_info=“{}“][\/et_pb_blurb][et_pb_blurb title=“Level 2″ use_icon=“on“ font_icon=“||fa||900″ icon_placement=“left“ image_icon_width=“20px“ _builder_version=“4.27.0″ _module_preset=“default“ header_font_size=“17px“ custom_padding=“|30px||30px|false|true“ global_colors_info=“{}“][\/et_pb_blurb][et_pb_button button_url=“https:\/\/jansenacademy.biz\/module-consulting\/soco-solution-placement-as-consultant\/“ button_text=“Mehr erfahren“ _builder_version=“4.25.0″ _module_preset=“088034da-505b-4e0c-aa52-2dc46f6a5425″ button_font=“Montserrat|600||on|||||“ transform_scale_last_edited=“off|desktop“ transform_translate_last_edited=“off|desktop“ transform_rotate_last_edited=“off|desktop“ transform_skew_last_edited=“off|desktop“ transform_origin_last_edited=“off|desktop“ transform_styles_last_edited=“off|desktop“ positioning=“absolute“ position_origin_a=“bottom_left“ vertical_offset=“30px“ horizontal_offset=“0px“ position_origin_a_tablet=“bottom_left“ position_origin_a_phone=“bottom_left“ position_origin_a_last_edited=“on|tablet“ position_origin_f_tablet=““ position_origin_f_phone=““ position_origin_f_last_edited=“on|desktop“ position_origin_r_tablet=““ position_origin_r_phone=““ position_origin_r_last_edited=“on|desktop“ custom_margin=“|30px||30px|false|true“ custom_padding=“14px|24px|14px|24px|true|true“ positioning_tablet=“none“ positioning_phone=“none“ positioning_last_edited=“on|desktop“ locked=“off“ global_colors_info=“{}“ transform_styles__hover_enabled=“on|hover“ transform_scale__hover_enabled=“on|hover“ transform_translate__hover_enabled=“on|desktop“ transform_rotate__hover_enabled=“on|desktop“ transform_skew__hover_enabled=“on|desktop“ transform_origin__hover_enabled=“on|desktop“ transform_scale__hover=“105%|105%“][\/et_pb_button][\/et_pb_column][et_pb_column type=“1_4″ _builder_version=“4.23.1″ _module_preset=“default“ background_color=“#F2F2F2″ custom_padding=“30px||90px||false|true“ custom_padding_tablet=“||30px||false|true“ custom_padding_phone=“||30px||false|true“ custom_padding_last_edited=“on|tablet“ border_radii=“on|20px|20px|20px|20px“ global_colors_info=“{}“][et_pb_text _builder_version=“4.27.0″ _module_preset=“_initial“ text_font=“–et_global_body_font|700||on|||||“ text_text_color=“#47757F“ text_letter_spacing=“1px“ text_line_height=“1.4em“ header_4_font=“Montserrat|700||on|||||“ header_4_text_color=“#47757f“ custom_padding=“|30px||30px|false|true“ global_colors_info=“{}“]<\/p>\n

SETA<\/p>\n

[\/et_pb_text][et_pb_image src=“https:\/\/jansenacademy.biz\/wp-content\/uploads\/2024\/05\/beratung-gespraech.jpg“ title_text=“beratung-gespraech“ _builder_version=“4.23.1″ _module_preset=“default“ global_colors_info=“{}“][\/et_pb_image][et_pb_text _builder_version=“4.27.0″ _module_preset=“_initial“ text_font=“Montserrat||||||||“ text_font_size=“17px“ text_line_height=“1.6em“ header_3_font=“Montserrat|600|||||||“ header_3_font_size=“23px“ header_3_line_height=“1.3em“ custom_padding=“|30px||30px|false|true“ text_font_size_tablet=“16px“ text_font_size_phone=“15px“ text_font_size_last_edited=“on|desktop“ header_3_font_size_tablet=“23px“ header_3_font_size_phone=“20px“ header_3_font_size_last_edited=“on|phone“ global_colors_info=“{}“]<\/p>\n

Selling as a
\nTrusted Advisor<\/h3>\n

Sich bei den Entscheidungstr\u00e4gern als vertrauensw\u00fcrdig beweisen \u2013 und so besser beraten und mehr verkaufen.<\/span>[\/et_pb_text][et_pb_blurb title=“3 Tage“ use_icon=“on“ font_icon=“||fa||400″ icon_placement=“left“ image_icon_width=“20px“ _builder_version=“4.27.0″ _module_preset=“default“ header_font_size=“17px“ custom_margin=“||15px||false|false“ custom_padding=“|30px||30px|false|true“ global_colors_info=“{}“][\/et_pb_blurb][et_pb_blurb title=“Level 3″ use_icon=“on“ font_icon=“||fa||900″ icon_placement=“left“ image_icon_width=“20px“ _builder_version=“4.25.0″ _module_preset=“default“ header_font_size=“17px“ custom_padding=“|30px||30px|false|true“ global_colors_info=“{}“][\/et_pb_blurb][et_pb_button button_url=“https:\/\/jansenacademy.biz\/module-consulting\/seta-selling-as-a-trusted-advisor\/“ button_text=“Mehr erfahren“ _builder_version=“4.25.0″ _module_preset=“088034da-505b-4e0c-aa52-2dc46f6a5425″ button_font=“Montserrat|600||on|||||“ transform_scale_last_edited=“off|desktop“ transform_translate_last_edited=“off|desktop“ transform_rotate_last_edited=“off|desktop“ transform_skew_last_edited=“off|desktop“ transform_origin_last_edited=“off|desktop“ transform_styles_last_edited=“off|desktop“ positioning=“absolute“ position_origin_a=“bottom_left“ vertical_offset=“30px“ horizontal_offset=“0px“ position_origin_a_tablet=“bottom_left“ position_origin_a_phone=“bottom_left“ position_origin_a_last_edited=“on|tablet“ position_origin_f_tablet=““ position_origin_f_phone=““ position_origin_f_last_edited=“on|desktop“ position_origin_r_tablet=““ position_origin_r_phone=““ position_origin_r_last_edited=“on|desktop“ custom_margin=“|30px||30px|false|true“ custom_padding=“14px|24px|14px|24px|true|true“ positioning_tablet=“none“ positioning_phone=“none“ positioning_last_edited=“on|desktop“ locked=“off“ global_colors_info=“{}“ transform_styles__hover_enabled=“on|hover“ transform_scale__hover_enabled=“on|hover“ transform_translate__hover_enabled=“on|desktop“ transform_rotate__hover_enabled=“on|desktop“ transform_skew__hover_enabled=“on|desktop“ transform_origin__hover_enabled=“on|desktop“ transform_scale__hover=“105%|105%“][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=“1″ custom_padding_last_edited=“on|phone“ disabled_on=“on|on|off“ _builder_version=“4.27.0″ _module_preset=“default“ custom_padding=“20px||0px||false|false“ custom_padding_tablet=“0px||0px||false|false“ custom_padding_phone=“0px||30px||false|false“ global_module=“2036″ saved_tabs=“all“ locked=“off“ collapsed=“on“ global_colors_info=“{}“][et_pb_row _builder_version=“4.22.2″ _module_preset=“default“ custom_padding=“0px||0px||false|false“ animation_style=“fade“ global_colors_info=“{}“][et_pb_column type=“4_4″ _builder_version=“4.22.2″ _module_preset=“default“ global_colors_info=“{}“][et_pb_text _builder_version=“4.23.1″ _module_preset=“8cfcc04b-95e2-40a8-aaec-150d8de995a3″ text_font=“Montserrat||||||||“ text_text_color=“rgba(0,0,0,0.32)“ text_font_size=“13px“ header_font_size=“50px“ header_font_size_tablet=“40px“ header_font_size_phone=“40px“ header_font_size_last_edited=“on|phone“ text_orientation_tablet=““ text_orientation_phone=“center“ text_orientation_last_edited=“on|phone“ global_colors_info=“{}“]<\/p>\n

U.a. diese IT-Beratungen vertrauen uns:<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=“1_5,1_5,1_5,1_5,1_5″ module_id=“logos-row“ _builder_version=“4.27.0″ _module_preset=“default“ custom_padding=“||||false|false“ collapsed=“off“ global_colors_info=“{}“][et_pb_column type=“1_5″ _builder_version=“4.23.1″ _module_preset=“default“ global_colors_info=“{}“ custom_css_main_element_last_edited=“on|phone“ custom_css_main_element_phone=“width:50%!important;“][et_pb_image src=“https:\/\/jansenacademy.biz\/wp-content\/uploads\/2024\/05\/atos-sw.png“ title_text=“atos-sw“ _builder_version=“4.25.2″ _module_preset=“default“ width_tablet=““ width_phone=““ width_last_edited=“on|phone“ max_width=“160px“ max_width_tablet=“100%“ max_width_phone=“150px“ max_width_last_edited=“on|desktop“ custom_margin_tablet=““ custom_margin_phone=“||||false|false“ custom_margin_last_edited=“on|phone“ custom_padding=“4px||||false|false“ custom_padding_tablet=“4px||||false|false“ custom_padding_phone=“4px|||6px|false|false“ custom_padding_last_edited=“on|phone“ filter_opacity=“70%“ module_alignment_tablet=““ module_alignment_phone=“center“ module_alignment_last_edited=“on|phone“ global_colors_info=“{}“ custom_css_main_element_last_edited=“on|phone“][\/et_pb_image][\/et_pb_column][et_pb_column type=“1_5″ _builder_version=“4.23.1″ _module_preset=“default“ global_colors_info=“{}“ custom_css_main_element_last_edited=“on|phone“ custom_css_main_element_phone=“width:50%!important;“][et_pb_image src=“https:\/\/jansenacademy.biz\/wp-content\/uploads\/2024\/05\/csm_Camelot_MC_Logo.png“ title_text=“csm_Camelot_MC_Logo“ _builder_version=“4.25.0″ _module_preset=“default“ width_tablet=““ width_phone=““ width_last_edited=“on|phone“ max_width_tablet=““ max_width_phone=“150px“ max_width_last_edited=“on|phone“ custom_margin_tablet=““ custom_margin_phone=“||||false|false“ custom_margin_last_edited=“on|phone“ filter_opacity=“70%“ module_alignment_tablet=““ module_alignment_phone=“center“ module_alignment_last_edited=“on|phone“ global_colors_info=“{}“ custom_css_main_element_last_edited=“on|phone“][\/et_pb_image][\/et_pb_column][et_pb_column type=“1_5″ _builder_version=“4.23.1″ _module_preset=“default“ global_colors_info=“{}“ custom_css_main_element_last_edited=“on|phone“ custom_css_main_element_phone=“width:50%!important;“][et_pb_image src=“https:\/\/jansenacademy.biz\/wp-content\/uploads\/2024\/05\/hso-logo.png“ title_text=“hso-logo“ _builder_version=“4.25.0″ _module_preset=“default“ max_width_tablet=““ max_width_phone=“200px“ max_width_last_edited=“on|phone“ custom_margin_tablet=““ custom_margin_phone=“-30px||||false|false“ custom_margin_last_edited=“on|phone“ filter_opacity=“70%“ module_alignment_tablet=““ module_alignment_phone=“center“ module_alignment_last_edited=“on|phone“ global_colors_info=“{}“][\/et_pb_image][\/et_pb_column][et_pb_column type=“1_5″ _builder_version=“4.23.1″ _module_preset=“default“ global_colors_info=“{}“ custom_css_main_element_last_edited=“on|phone“ custom_css_main_element_phone=“width:100%!important;“][et_pb_image src=“https:\/\/jansenacademy.biz\/wp-content\/uploads\/2024\/05\/ntt-data-corporation-logo-.png“ title_text=“ntt-data-corporation-logo-“ align_tablet=“left“ align_phone=“left“ align_last_edited=“on|tablet“ _builder_version=“4.25.0″ _module_preset=“default“ width_tablet=““ width_phone=“50%“ width_last_edited=“on|phone“ max_width_tablet=““ max_width_phone=“200px“ max_width_last_edited=“on|phone“ custom_margin_tablet=““ custom_margin_phone=“-30px||||false|false“ custom_margin_last_edited=“on|phone“ filter_opacity=“70%“ module_alignment_tablet=““ module_alignment_phone=“center“ module_alignment_last_edited=“on|phone“ global_colors_info=“{}“][\/et_pb_image][\/et_pb_column][et_pb_column type=“1_5″ _builder_version=“4.23.1″ _module_preset=“default“ global_colors_info=“{}“ custom_css_main_element_last_edited=“on|phone“ custom_css_main_element_phone=“width:50%!important;“][et_pb_image src=“https:\/\/jansenacademy.biz\/wp-content\/uploads\/2024\/05\/Phoron-Logo-sw.png“ title_text=“Phoron-Logo-sw“ _builder_version=“4.25.0″ _module_preset=“default“ max_width_tablet=““ max_width_phone=“200px“ max_width_last_edited=“on|phone“ custom_margin_tablet=““ custom_margin_phone=“-30px||||false|false“ custom_margin_last_edited=“on|phone“ filter_opacity=“70%“ module_alignment_tablet=““ module_alignment_phone=“center“ module_alignment_last_edited=“on|phone“ global_colors_info=“{}“][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Soft-Skills: Kunden F\u00fchrenKundengespr\u00e4che f\u00fchren Wie Ihre Consultants erfolgreicher mit Ansprechpartnern \u201eaus dem Business\u201c kommunizieren k\u00f6nnen.Gespr\u00e4che mit Fachbereichen sind h\u00e4ufig ineffektivDenken Sie als F\u00fchrungskraft oder HR-Manager:in nicht auch h\u00e4ufig, dass Ihre Berater:innen zu viel reden in einem Kundengespr\u00e4ch? K\u00f6nnen Sie sich vorstellen, dass Ihre Kunden h\u00e4ufig ganz verschreckt sind vor lauter Technik und Fachbegriffen? Viele Consultants neigen dazu, den Gespr\u00e4chspartner mit Informationen regelrecht zu \u00fcbersch\u00fctten. Dadurch wird die Chance vertan, eine gute Beziehung mit dem Ansprechpartner aufzubauen, wichtige Informationen \u00fcber ihn zu erhalten und dadurch deutlich bessere Ergebnisse zu erzielen.Rollenverst\u00e4ndnis anpassenDie Ursache liegt oft darin, dass Ihre Consultants sich h\u00e4ufig eher als Experten verstehen. Dieses Selbstverst\u00e4ndnis f\u00fchrt h\u00e4ufig dazu, dass sie in Kundengespr\u00e4chen eher darauf fokussieren, eine schnelle Antwort geben zu k\u00f6nnen, als noch einmal Situation und Ziele mit dem Kunden zu beleuchten. Wir zeigen Ihren Consultants, wie sie eine gute Beraterhaltung einnehmen k\u00f6nnen, um den Kunden effektiv zu f\u00fchren.Vorbereitung radikal auf den Kunden ausrichten Dazu geh\u00f6rt, dass sich die Berater:innen im Vorfeld nicht auf jedes technische und fachliche Detail vorbereiten, sondern sich eher \u00fcberlegen, was der Anlass und der Zweck des Gespr\u00e4ches ist und was Sie von Ihrem Ansprechpartner erfahren wollen, um ihn gut beraten zu k\u00f6nnen. Ferner sollten Sie […]<\/p>\n","protected":false},"author":1,"featured_media":283,"comment_status":"open","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"project_category":[22],"project_tag":[],"class_list":["post-416","project","type-project","status-publish","has-post-thumbnail","hentry","project_category-kunden-fuehren"],"yoast_head":"\nSoftskill - Kundengespr\u00e4che f\u00fchren \/\/ Jansen Academy Trainings<\/title>\n<meta name=\"description\" content=\"Wir schulen Ihre IT-Consultants f\u00fcr effektive Kundengespr\u00e4che, was die Kundenbeziehung, Zufriedenheit und Projekterfolge steigert.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jansenacademy.biz\/en\/project\/kundengespraeche-fuehren\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Softskill - Kundengespr\u00e4che f\u00fchren \/\/ Jansen Academy Trainings\" \/>\n<meta property=\"og:description\" content=\"Wir schulen Ihre IT-Consultants f\u00fcr effektive Kundengespr\u00e4che, was die Kundenbeziehung, Zufriedenheit und Projekterfolge steigert.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jansenacademy.biz\/en\/project\/kundengespraeche-fuehren\/\" \/>\n<meta property=\"og:site_name\" content=\"JANSEN ACADEMY\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-28T15:09:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jansenacademy.biz\/wp-content\/uploads\/2023\/10\/kirsche.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"691\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jansenacademy.biz\/project\/kundengespraeche-fuehren\/\",\"url\":\"https:\/\/jansenacademy.biz\/project\/kundengespraeche-fuehren\/\",\"name\":\"Softskill - Kundengespr\u00e4che f\u00fchren \/\/ Jansen Academy Trainings\",\"isPartOf\":{\"@id\":\"https:\/\/jansenacademy.biz\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/jansenacademy.biz\/project\/kundengespraeche-fuehren\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/jansenacademy.biz\/project\/kundengespraeche-fuehren\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/jansenacademy.biz\/wp-content\/uploads\/2023\/10\/kirsche.jpg\",\"datePublished\":\"2024-06-10T13:07:28+00:00\",\"dateModified\":\"2024-11-28T15:09:41+00:00\",\"description\":\"Wir schulen Ihre IT-Consultants f\u00fcr effektive Kundengespr\u00e4che, was die Kundenbeziehung, Zufriedenheit und Projekterfolge steigert.\",\"breadcrumb\":{\"@id\":\"https:\/\/jansenacademy.biz\/project\/kundengespraeche-fuehren\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/jansenacademy.biz\/project\/kundengespraeche-fuehren\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/jansenacademy.biz\/project\/kundengespraeche-fuehren\/#primaryimage\",\"url\":\"https:\/\/jansenacademy.biz\/wp-content\/uploads\/2023\/10\/kirsche.jpg\",\"contentUrl\":\"https:\/\/jansenacademy.biz\/wp-content\/uploads\/2023\/10\/kirsche.jpg\",\"width\":800,\"height\":691},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/jansenacademy.biz\/project\/kundengespraeche-fuehren\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/jansenacademy.biz\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Projects\",\"item\":\"http:\/\/jansenacademy.biz\/en\/project\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Kundengespr\u00e4che f\u00fchren\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/jansenacademy.biz\/#website\",\"url\":\"https:\/\/jansenacademy.biz\/\",\"name\":\"JANSEN ACADEMY\",\"description\":\"Wir machen IT-Profis proFITabel!\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/jansenacademy.biz\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Soft Skill - Conducting Customer Conversations \/\/ Jansen Academy Training","description":"We train your IT consultants for effective customer conversations, which increases customer relationships, satisfaction, and project success.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/jansenacademy.biz\/en\/project\/kundengespraeche-fuehren\/","og_locale":"en_US","og_type":"article","og_title":"Softskill - Kundengespr\u00e4che f\u00fchren \/\/ Jansen Academy Trainings","og_description":"Wir schulen Ihre IT-Consultants f\u00fcr effektive Kundengespr\u00e4che, was die Kundenbeziehung, Zufriedenheit und Projekterfolge steigert.","og_url":"https:\/\/jansenacademy.biz\/en\/project\/kundengespraeche-fuehren\/","og_site_name":"JANSEN ACADEMY","article_modified_time":"2024-11-28T15:09:41+00:00","og_image":[{"width":800,"height":691,"url":"https:\/\/jansenacademy.biz\/wp-content\/uploads\/2023\/10\/kirsche.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/jansenacademy.biz\/project\/kundengespraeche-fuehren\/","url":"https:\/\/jansenacademy.biz\/project\/kundengespraeche-fuehren\/","name":"Soft Skill - Conducting Customer Conversations \/\/ Jansen Academy Training","isPartOf":{"@id":"https:\/\/jansenacademy.biz\/#website"},"primaryImageOfPage":{"@id":"https:\/\/jansenacademy.biz\/project\/kundengespraeche-fuehren\/#primaryimage"},"image":{"@id":"https:\/\/jansenacademy.biz\/project\/kundengespraeche-fuehren\/#primaryimage"},"thumbnailUrl":"https:\/\/jansenacademy.biz\/wp-content\/uploads\/2023\/10\/kirsche.jpg","datePublished":"2024-06-10T13:07:28+00:00","dateModified":"2024-11-28T15:09:41+00:00","description":"We train your IT consultants for effective customer conversations, which increases customer relationships, satisfaction, and project success.","breadcrumb":{"@id":"https:\/\/jansenacademy.biz\/project\/kundengespraeche-fuehren\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/jansenacademy.biz\/project\/kundengespraeche-fuehren\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/jansenacademy.biz\/project\/kundengespraeche-fuehren\/#primaryimage","url":"https:\/\/jansenacademy.biz\/wp-content\/uploads\/2023\/10\/kirsche.jpg","contentUrl":"https:\/\/jansenacademy.biz\/wp-content\/uploads\/2023\/10\/kirsche.jpg","width":800,"height":691},{"@type":"BreadcrumbList","@id":"https:\/\/jansenacademy.biz\/project\/kundengespraeche-fuehren\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/jansenacademy.biz\/"},{"@type":"ListItem","position":2,"name":"Projects","item":"http:\/\/jansenacademy.biz\/en\/project\/"},{"@type":"ListItem","position":3,"name":"Kundengespr\u00e4che f\u00fchren"}]},{"@type":"WebSite","@id":"https:\/\/jansenacademy.biz\/#website","url":"https:\/\/jansenacademy.biz\/","name":"JANSEN ACADEMY","description":"We make IT professionals proFITable!","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/jansenacademy.biz\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/jansenacademy.biz\/en\/wp-json\/wp\/v2\/project\/416"}],"collection":[{"href":"https:\/\/jansenacademy.biz\/en\/wp-json\/wp\/v2\/project"}],"about":[{"href":"https:\/\/jansenacademy.biz\/en\/wp-json\/wp\/v2\/types\/project"}],"author":[{"embeddable":true,"href":"https:\/\/jansenacademy.biz\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jansenacademy.biz\/en\/wp-json\/wp\/v2\/comments?post=416"}],"version-history":[{"count":18,"href":"https:\/\/jansenacademy.biz\/en\/wp-json\/wp\/v2\/project\/416\/revisions"}],"predecessor-version":[{"id":4798,"href":"https:\/\/jansenacademy.biz\/en\/wp-json\/wp\/v2\/project\/416\/revisions\/4798"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jansenacademy.biz\/en\/wp-json\/wp\/v2\/media\/283"}],"wp:attachment":[{"href":"https:\/\/jansenacademy.biz\/en\/wp-json\/wp\/v2\/media?parent=416"}],"wp:term":[{"taxonomy":"project_category","embeddable":true,"href":"https:\/\/jansenacademy.biz\/en\/wp-json\/wp\/v2\/project_category?post=416"},{"taxonomy":"project_tag","embeddable":true,"href":"https:\/\/jansenacademy.biz\/en\/wp-json\/wp\/v2\/project_tag?post=416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}